In 2026, the Government of Punjab has strengthened digital governance with the Talk to CM Portal Punjab, giving citizens a direct and structured way to submit complaints, ideas, and feedback online.
Launched under the leadership of Chief Minister Punjab Maryam Nawaz, this platform allows residents to connect with the CM Office without visiting any government department.
If you want your issue heard quickly and officially, this portal is currently one of the fastest complaint channels available in Punjab.
What Is the Talk to CM Punjab Portal?
The Talk to CM Portal (talk2cm.punjab.gov.pk) is an official online platform where citizens can:
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Submit public complaints
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Share development suggestions
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Provide policy feedback
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Track application status digitally
Unlike traditional complaint systems, this portal generates a Track ID, ensuring transparency and accountability.
In 2026, the initiative also aligns with Punjab’s digital governance reforms and youth engagement programs.
Who Can Use This Portal?
Any resident of Punjab can use the platform, including:
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Students
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Business owners
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Government employees
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Farmers
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Women and youth groups
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Overseas Pakistanis with Punjab-related issues
There is no fee to submit a complaint.
Step-by-Step: How to Submit a Complaint Online
Here’s how you can file your request within minutes:
1. Visit the Official Website
Go to: talk2cm.punjab.gov.pk
Click on “Let’s Start” to begin.
2. Enter Your Basic Information
Provide:
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Full Name
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CNIC Number
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Date of Birth
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Mobile Number
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Email Address
This ensures authenticity and prevents fake submissions.
3. Add Your Location
You must select:
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City
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Area
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Exact location (map option available)
This helps route your complaint to the correct department.
4. Write Your Complaint or Suggestion
Keep it:
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Clear
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Specific
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Solution-oriented
You may attach documents or evidence if needed.
5. Submit & Receive Track ID
After submission, you’ll receive a unique Track ID.
Use it to check progress anytime.
How to Track Your Complaint
To track status:
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Visit the portal
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Click “Track Your Submission”
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Enter your Track ID
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Complete verification
You’ll see real-time updates about your case.
Key Features in 2026
| Feature | Details |
|---|---|
| Direct Access | Complaint reaches CM Office digitally |
| Tracking System | Unique Track ID for transparency |
| Secure Verification | CNIC-based validation |
| Youth Participation | Encourages civic engagement |
| Free of Cost | No service charges |
Why This Portal Matters in 2026
Punjab is moving toward digital governance and participatory decision-making.
Instead of relying only on physical complaint cells, citizens now have a structured and traceable system.
This reduces delays, improves monitoring, and increases departmental accountability.
For young people especially, it offers a voice in policy feedback and public service improvement.
Best Tips for Faster Response
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Keep your complaint between 150–300 words
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Avoid emotional or political language
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Clearly mention department (if known)
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Provide proof if available
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Double-check CNIC and mobile number
Clear and realistic complaints are more likely to be processed efficiently.
Is the Talk to CM Portal Safe?
Yes. The portal requires identity verification to reduce spam submissions.
Always make sure you are using the official website (talk2cm.punjab.gov.pk) to protect your personal data.
Frequently Asked Questions
Is the Talk to CM Punjab Portal free to use?
Yes, submitting complaints or suggestions is completely free.
How long does it take to get a response?
Response time depends on the department, but tracking allows you to monitor progress anytime.
Can I submit more than one complaint?
Yes, you can submit multiple complaints separately, each with its own Track ID.
Is CNIC mandatory for submission?
Yes, CNIC verification is required for transparency and authenticity.
Can overseas Pakistanis use this portal?
Yes, if the issue relates to Punjab, overseas citizens can submit feedback online.
Punjab’s Talk to CM Portal 2026 reflects a modern governance approach where citizens are not just observers but active participants. If you have a genuine complaint or constructive idea, this platform gives you a direct and transparent channel to raise your voice — quickly, officially, and digitally.
